Opening Address - David Edwards, CEO

Keynote: Running Your Business on Autopilot - Steve Rozenberg

Find out more about Steve

Taking Your Social Media Content to the Next Level with Social Express (Now Powered by Properti) - Ed Atkinson, Kim Batto, Craig Deveson & Babette Coutanche

Not enough time in the day to think about what you can be posting on social media? You don’t have to. Social Express, now powered by Properti, can automate all this for you. The newly upgraded Social Express can now automate listing videos and suburb reports on top of the usual listing, OFI, events, and generic posts that it’s always been able to do.

We’ll show you how you can utilise this automation using AI, have your posts seen by more people by running paid campaigns easily, and building your profile to generate leads.

Audience - All

The global economy, the failing energy transformation and China – what does it all mean? - Jarrod Coysh

Jarrod will discuss global influences on the Australian economy and the implications for interest rates, inflation, and the risk of a recession in Australia. He will also look at the challenges inherent in the failing ‘energy transformation’ in Australia and how policy decisions are creating an increasingly risky future. Finally, he will make some observations on the Chinese property market crisis and its likely impact on Australia.

Audience - All

File

Leadership - How to Attract, Recruit & Retain Great People - Lee Woodward

Recruitment continues to rank among the most significant concerns expressed by real estate Principals today. However, much of this concern stems more from a traditional understanding of recruitment. This session will look at some modern recruitment systems succeeding in the marketplace.

Session focus

• Forget the coffee; show them the strategy.
• Indexing your business.
• Sharing the company story
• Meet the team.
• Working in a partnership model.

Audience - Business Owners/People Managers

The Future of Maintenance and Property Management - Jason Colbey

Let's face it.. maintenance SUCKS. As everyone knows, maintenance is generally the most painful and time-consuming part of the property management process. It's a thankless job that owners don't understand the work that goes into it. This session is about how you can create more value ads for your clients related to maintenance to supercharge your growth and the ability to offer higher fees to turn maintenance from a pain point to a selling point in your agency. Plus, implement systems that allow you to increase capacity and customer service with your PMs to reduce churn.

Audience - PM

Unlock the Full Value of REA's Agency Marketplace and your Connect + Pro Subscription - Aimee Pagram

In this session, you'll gain:

• Easy-to-implement tips and advice to get the most out of the products you're already paying for
• Unique insights from the REA product experts who built the products
• Practical ways to generate more high-intent seller leads and win more listings!

Audience - Sales

Winning More - Jonathan Clover

Stock levels across the nation are depleted and competition is fierce. Winning a listings isn’t about a well-rehearsed one liner. Every word counts, each action needs to be carefully measured and executed. Do you have a winning process?

With an 85% appraise to list ratio, Director and Sales Coach Jonathan Clover and his team at First National Real Estate Genesis have a formula that works! Jonathan will openly share the appraisal strategy he‘s developed which has seen team rank number 8th of over 500 agencies for market share in WA.

Jonathan will cover;

• Pre-appraisal process (win before you arrive)
• Appraisal Structure (Sit, Stand, Sit)
• How to connect through Questions
• Enhance your active listening skills
• Proving your knowledge
• Using trial closing effectively
• How to confidently ask for the business

Audience - Sales

Presentation TBC

Science Fiction or Science Fact - Daniel Bignold

• From the Information Age to the Age of Intelligence
• We have entered an era of innovation and AI unseen ever before
• Adoption of technology is accelerating at a rate never before seen
• It is hard to keep up with what is science fiction and science fact
• PropTech is being impacted globally
• How does this impact you?

Audience - All / Marketing

Presentation TBC

Masters of Business Development Management (BDM): Unveiling the Secrets to Success - Debbie Fletcher & Panel

Five exceptional Business Development Managers from across the country will share insights and strategies on how they’ve excelled in sourcing new managements for their businesses. Let’s dive into their stories and learn from their expertise.

Panel:

• Kate Saunders, FN Druitt & Saunders
• Nathan Janda, FN Salisbury
• Suzy Candappa, FN Candappa
• Kelly Ray, FN Toowoomba
• Jess Gilmore, FN Toronto

Audience - PM

No slides

Unlocking Opportunities: A Guide to Commercial Information Memorandums - Anne Donchos 

The Session is about the importance of these documents in facilitating business transactions and emphasizing their role in conveying valuable information to potential investors or buyers in the commercial real estate sector.

IM’s serve as a tool for transparency and trust binding in business dealings. This transparency is essential in building long term relationships and enhancing the credibility of all parties involved. Furthermore, IM’s play a crucial role in streamlining the due diligence process which not only saves time but also enhances the overall experience making the transaction smoother and more efficient and can sometime lead to a letter of offer sooner.

You will gain an insight on:

• What is an IM
• What role does it play in the Sales / Leasing process
• Why you should always use it, regardless of the size of the property
• How to create an IM
• What elements need to be included in an IM
• How to access the IM templates on Canva the perfect tool that makes it easy to do every time

Audience - Commercial 

Amplifying Your Voice and Telling Your Story - Nadia Benussi

• What FN looks for when generating stories in the media
• The world has changed; this is what the media now wants (Lessons from The Voice referendum)
• How our agents are the lightning rod of market trends – please tell us what they are
• Where is your place in the media landscape?

Audience - All

Powerful Listing Presentations - Lee Woodward

Listing presentations need to be refreshed and changed every 18 months. Not just because people are copying you, but refreshing and recharging yourself and your message.

In our fast-paced real estate industry, we, as professional agents, are not just sellers of properties but also communicators. As the industry progresses, so must our communication. This is crucial for us to stay relevant and effective in our roles.

When you present to potential vendors, they must see the value in your selling plan or model. This sets you apart from other agents and ultimately leads to their choice in your favour.

Session focus

• Interview the owner
• Working to a sequence
• Winning questions
• Building a leave-behind
• The ultimate proposal.

Audience - Sales

Writing Winning Advertisements to Find Top Talent - Sally Garner & Kerrie Canning 

Finding it hard to attract top talent?

Join us for great hints and tips in sourcing your future employees.

• Walk away with valuable insights to identify strong candidates that are right for your business.
• Understand the 4 keys to Success Profiling - build sound consistent role foundations for each position.
• Learn the MUST HAVES in every advertisement to maximise exposure and response.

Audience - Business Owners/People Managers

Classroom: Optimise Your Website - Declan Lynch

• Optimising for Search
• Leverage your database to increase website traffic.
• Making a good first impression
  • Recent Team Photos
  • Local Area highlights
  • Testimonials – REA Reviews
  • Engaging/Relevant Content

Audience - Marketing/Admin

Tales of a Top Performer - James Bateman & Panel

• Daily Activities
• The art of prospecting
• The perfect week – does it exist?
• A fit database, not a fat database!
• The importance of business planning and setting achievable targets

Panel:

Mason Hayward, FN Lifestyle Sippy Downs

Jack Freestone, FN Murray Bridge

Michael Koukides, FN Metro 

Mason Torney, FN Rayner

Audience - Sales/BDMs

No Slides

Communication, Negotiation & Conflict: Manage with Confidence & Calm - Julie Collins

• Understanding the factors that drive conflict
• Identifying triggers to avoid escalation
• Learning to observe and not absorb
• Understanding the stages of conflict and how to be confident in reaching suitable outcomes whilst maintaining client relationships.

Property Managers are the conduit between the parties involved in a commercial transaction that is underpinned by legislation and heavily impacted by emotion, circumstance, opinions etc. Unfortunately, these factors often present conflict situations that can quickly escalate to unpleasant encounters; and ultimately lead to stress, damaged client relationships and loss of productivity.

In this session we unpack how Property Manager’s can gain confidence in learning effective styles and strategies for positive outcomes, whilst recognising how conflict can elicit personal and professional development.

Audience - PM / Admin

Classroom: Visual Communication at your fingertips: Utilising Canva's AI technology with the Magic Studio - Kim Batto & Vicky Stevenson

Are you spending hours designing your collateral on a weekly basis? ever wonder if there's a more efficient way to do it - imagine all the hours you'll get back! First National has published more than 1500 templates in Canva that you can use right now. We'll show you the basics PLUS a few Canva magic tricks that will blow your mind. Get ready to learn how to edit photos, resize designs in one click, and have Canva help you write content.

This session will be interactive so bring your laptop or mobile phone with you and make sure you have access to your office's Canva for Teams account.

Audience - Marketing/Admin

0 to #1 in two years - William Yip

William YIP from Team YIP (First National New Zealand's #1 Real Estate Team) will share key learning/mistakes that allowed his team to reach $1m GCI in just their first 2 years (while working in a down market). Team YIP has since grown exponentially and has dominated their farm area for over a decade.

Audience - Sales

No slides

Personal Brand - Nadia Benussi 

Audience - All